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Home Return Policy

Return Policy
All of our products are sold subject to the original manufacturers warranty, subject to the restrictions imposed by the manufacturers to all retailers.

Refunds
If for any reason you are not completely satisfied with your purchase, simply return it within 7 days of receipt date with the proof of purchase for a full-refund. The following terms apply:


  • All returns require obtaining a Return Merchandise Authorization (RMA) number.

  • Shipping charges are non-refundable, except in the event that Xpresstechnology.net should ship you the wrong items.

  • Refunds will only be made in the same form as the original payment within 7-14 days of our receipt of the return.

  • A 15% return fee may apply in the case of an wrong ordered item by the client.

  • A 15% restocking fee will be added to cancellations that have been shipped.

  • Original OEM cartridges are non-refundable once the inside packaging is opened.

  • Please email us at support@xpresstechnology.net to obtain a RMA number.

We recommend a shipping method that is traceable so that your shipment will not be lost in the mail. We cannot be responsible for defects or damage caused by customer error. Our full liability is limited to refund of purchase price of merchandise.

Exchanges
If at any time within 21 days of the sales receipt date you are dissatisfied with your purchase, we will exchange the product. The following terms apply:


All exchanges require obtaining a Return Merchandise Authorization (RMA) number.
Shipping charges are non-refundable, except in the event that Xpress Technology Ltd. and Xpress Holdings, Inc. should ship you the wrong items.
Please email us at support@xpresstechnology.net to obtain a RMA number.

We recommend a shipping method that is traceable so that your shipment will not be lost in the mail.

Packaging Errors
If you received incorrect item(s), please email us at support@xpresstechnology.net or call (949) 388-0645. We will immediately correct our mistake at no cost to you.

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